Warranty Coverage
Every iPhone purchase from Mac Apple Wholesale includes a free 1-year warranty starting from the delivery date.
How to Request Service
If an issue arises, contact us with a detailed description. We will issue a Return Merchandise Authorization (RMA) so our technicians can review the device.
Repairs and Exchanges
Technicians will attempt to repair the item. If repair is not possible and the issue is not due to abuse (e.g., cracked screen or water damage), an exchange will be offered.
Turnaround Time
Once received, the evaluation and resolution typically take 2–4 business days.
For full details, see our Terms and Conditions.